Sales person was great , finance guy not so much ,incompotent when it came to the paper work , several trips back and forth just to get the paperwork to get my tags ...title app etc.. and i know other people has had problems over and over just to get simple paperwork.
The sale went fine, but we discovered 2 air vents and headliner clips were broken. Was told the air vents were ordered and be in last week. Today I find out they have not been ordered until now. Also, I keep asking about the title and got a response last week it was in process. This Saturday will be 4 weeks since the vehicle was purchase and the temp tag goes out. I can���t get anyone to let me know where it is in the process.
This is the second time in 6 weeks my Acadia has been in for the same issue and they have been great to get it fixed and taken care of and make sure that I was taken care of as well. I appreciate Martin Dendlebeck and all he has done in this process the first time we had it fixed it was there for about a month and he would call me everyday to give me an update on where the parts where and make sure that I was still good. This time it was on a few days and it was fixed and ready to go!